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After update ringtone can't be changed

Lee90
Visitor
February 2016
February 2016

After update ringtone can't be changed

Hi I'm Lee. I live in SA. I recently got a new Xperia M5 and since my last software update phone doesn't want to ring with a song at all. It says the ringtone is the song but when it rings it just rings with the xperia ringtone

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_alexdon_
Expert
February 2016
February 2016

Try settings-apps-all,tap on 3 dots and reset app preferences.

alexdon
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delixis
Visitor
February 2016
February 2016

@Lee90 wrote:

Hi I'm Lee. I live in SA. I recently got a new Xperia M5 and since my last software update phone doesn't want to ring with a song at all. It says the ringtone is the song but when it rings it just rings with the xperia ringtone

You have to put the ring tone you want on phone storage not on Sd card.  Then It will be Ok.

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