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After 5.1 update I can't operate my phone anymore

i-hate-fillup-t
Visitor

After 5.1 update I can't operate my phone anymore

Buttons are working, i can turn on the diplay from sleeping but after that LCD won't responce to my tappings. I can't unlock, i can't go to camera mode or telephone mode.. Touching will deactivate on the LCD. If i long press power button, restart menu will pop up but again, no way i can tap anything...

This happened after Iphone S announcement (kidding, after 5.1 update). Right now i have message to read, i can't go further inside

12 REPLIES 12
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Uliwooly
Expert

@gajender1

It's probably a hardware issue, there's nothing we can suggest other than repair the phone with PCC or contact your local Xperia care

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

gajender1
Visitor

Done pcc that is also not working. Process stops inbetween
profile.country.GB.title
Uliwooly
Expert

@gajender1

Could you try a different computer?