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Aften uddata to 6.0 cant play video in Google photos

KRede
Visitor

Aften uddata to 6.0 cant play video in Google photos

Hey can not play video in Google photos which is backup via my Google Drive (Google photos backup)
6 REPLIES 6
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Uliwooly
Expert

@KRede

Can you play the video on your computer?

Do you get an error?

SMRTLim
Visitor

Strange, my Z3TC (running Android M), is having the same issue. But my Z3C (running Android L) and iPad Mini 4 (running iOS 9.3.1) are able to play videos in Google Photos. I'm guessing Google Photos doesn't have support for playing videos on Marshmallow but I may be wrong, so who knows. Maybe leaving a feedback to Google might help.

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Uliwooly
Expert

@SMRTLim

That's a great suggestion, after all it is a non-Sony app.

KRede
Visitor

Yes if i Open in Google drev it works perfelt both on computer and z3 compact
KRede
Visitor

But it works on a Samsung 6.0 but not on the Sony
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Uliwooly
Expert

@KRede

Just because an app works on a phone it doesn't mean there won't be bugs or issues with other devices.

Just test it this with a Z3 running Marshmallow and it can't play the video, but when I test this with a Z5 Premium and a Z5 it works just fine, so this has to be addressed by Google.