Adapt to lighting conditions - under Brightness - never worked

[xperiago_karuna]

Team - There is an option under Brightness -  " Adapt to lighting conditions" - , 

after enabling that option , i dont see the screen brightness changes as per lightning conditions

....any help on how to resolve ...much apperciated

mine is a new phone ... ...

[Sam]

Please try running an update/repair to potentially resolve this:

1. Before you start you have to download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/

and install it on your PC.

2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.

Note! For some models you will be prompted to do a backup prior to the update and then restore.

3. Install and open PC Companion then select Support Zone.

4. Phone Software Update.

5. Start.

6. Repair Phone

7. Continue

8. Accept data removal

9. Next

10. Wait for prepare

11. Select Phone

12. Follow the connection steps

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[xperiago_karuna]

Thanks . . .i will do that and see if i am successfull !

[Sam]

No problem, please do let us know how it goes.

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[xperiago_karuna]

Sam , Apperciate your response

i tried as you said - NO LUCK - it did not work - its still same as before

[xperiago_karuna]

SONY - any updates pls

[Sam]

Please try this:

Bring up the Dialer

*#*#7378423#*#*

Service Tests

Ambient Light Sensor

Place you hand over the top of the screen and let me know if there is any change.

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[eljunpacomios]

Interesting.. I tried

*#*#7378423#*#*

Service Tests

Ambient Light Sensor

It was just changing values from one to two and Vice Versa. and i do not get it.

[Sam]

It’s not a fix, but it does tell me if the sensor itself is working. If the values do not change the sensor is basically broken.

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[eljunpacomios]

Hi Sir Sam,

If it's a test, without me doing anything, why does the value change back and forth (1 to 2)?

P.S.

After retrying the test, covering and uncovering the phone. The test worked.

Ambient sensor shows a larger number around Value 25-30.

After covering the screen, the value shows value around 1-5.

It does work

Message was edited by: eljunpacomios