Accelerometer not working!

[#1]

Hi

I have a Sony Xperia S.

The accelerometer does not work anymore.

I have switched on auto rotate.

I have reset the settings- it then worked for a while, and then nothing again.

I factory reset it, nothing.

When I dial the service menu (*#*#7378432#*#*) and do a service test, it says "This device does not support the function"

Can you help me please?

[Dr_Chris]

Have you tried a software repair using the update service application?

[#3]

Yes, I tried it through the phones menu, and after that did not work I did it using PC Companion update service.

Also, whenever I launch the compass app, the screen goes black for a few seconds and then the phone restarts. I don't know if these functions have something to do with one another...?

[Dr_Chris]

Based on the fact that the Service menu states that this function is not even supported, and that the repair and reset didn't help, this could be a hardware issue, so you would need to take it in to a repair centre. However, someone else on this forum may have another solution.

[#5]

The accelerometer started working again earlier, for some reason when I plugged the phone in to charge.

It worked for a while and then stopped again.

If my logic is right, does that not indicate that it is faulty software in stead of hardware?

I mean it is working perfectly for some time, and then suddenly stops...

[Dr_Chris]

Yes it could be, but if a software repair and a reset don't fix it permanently, then you may need a service engineer to have a look at it anyway.

[Manchel]

Hey DuOne,

have you fixed your problem with the accelerometer? I have exactly the same problem with yours with my Sony XPERIA acro S !! If so, just let me know how!! :smileygrin: It doesn't make sense at all !!

Thanks.

[rpriyank007]

Hey.

I have the exact same problem. - http://talk.sonymobile.com/thread/125105?start=0&tstart=0

I am not able to figure out the issue. Initially I thought is just for me but when I read your post, I think this is something worst. Maybe software issue but I am not sure.

Please share with me a solution if you are able to figure it out.

Priyank

[Faiyaz]

I have the very same problem.My accelerometer just won't work.It says in the service test that the function is not supported.How is that even possible?

[rpriyank007]

Buying Xperia S was one of my dream but I guess it came with a price. Well, however last night I got JB update and i was hopeful the issue would be resolved after update. But it's a waste. The performance increased greatly but the roatation issue still persist. I guess we'll need to leave with it.

@SonyModerators < I hope you are listening to this. We love the quality of Sony, however such really small and simple issue marks a dirt on your brand.