abnormal home screen

[JAI0073]

lately I encountered an abnormal home screen as shown below, I have the whatsapp set to notification on screen pop up, stamina mode ON, running 'alpha' wallpaper apps. It happened after returned from screen off. As you can see, I can't click the "close / View" as it is below the folder icons. only way is to restart the phone. It is not repeatable and not frequent. Hope Sony could review the code and narrow down to the issue.

[Deep987]

Touch on shortcut apps which you dont need and if possibe, all the apps.

Just grab them to delete icon which comes below.

Then see the diffrence.

Hope this works.

[JAI0073]

No, it does not help.

As the entire system already thinks the pop up message is below the icon layer, scrolling to a screen without any icons still can't click (I remember).

[Deep987]

Then the last way for you is to backup whole of your data and do a factory data reset.:P

[alex00752]

Try to go to Apps/all/ Xperia Home and Clear data (Beware because all customisation to home screen will reset) so you can try this before factory reset..