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13w14 Xperia z back lifted

Abakadaba
Visitor

13w14 Xperia z back lifted

Please tell me Sony, how can my backplate of the Xperia z lifting off by myself, and this is not covered by warranty. And what's I'm doing wrong with it.
8 REPLIES 8
andyactive
Visitor

so you lifted the back up?

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Uliwooly
Expert

Instead of posting all over the forum the same question/comment 

Contact Sony directly

http://www.sonymobile.com/global-en/support/contact-us/

Abakadaba
Visitor

With this quality, I dont expect this phone will last two years warranty period that I have. But here is the catch up: we have warranty just and only on paper, but not in real. If I was read this forum that is full of Xperia z issues, never go to buy such phone. I have Xperia neo, and haven't got single issue on it, but now I'm scared. shame on you Sony, and thanks god that my tv is with back on it ( for now).
Abakadaba
Visitor

Yes I contact them, and answer was that I'm quilt for my lifted back, this is some kind of issue from nature disaster, and not covered by warranty,:)
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Uliwooly
Expert

This forum is for users to help each other, you have a hardware issue, you have to take it to a Sony repair center. 

Abakadaba
Visitor

So I'm waiting real answers, not just words without meaning
Petit
Visitor

i got the same problem dude and nothing will be repaired unless you pay.. my phone is 4 month old Slightly_frowning_Face