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Xperia XA2 mic issues

TannHauser1
Visitor

Xperia XA2 mic issues

You just sent XA2 units for review to sites like gsma and etc, with such a bad microphone bug during video recording its not even funny. Looked up two video tests, both with same awful sound recording. I dont know if its a tech or software bug but.... The sound is horrendeous. How can you send devices with such serious bugs to reviews?!? Is there anyone out there in quality control room? Hello?

14 REPLIES 14
TannHauser1
Visitor

XA2 Ultra exactly the same sound "quality", its same on every test video: An example: https://m.youtube.com/watch?v=5F2JgNLsq1o ?!? I mean really, this is worse than low range phones from 2007. Its obviously software bug, so please fix that

Jonathan2396
Visitor

That'd might be something with the camera app error because the microphone work good on notes with what's app or other audios 

RE1281
Visitor

Like to report the same happening with my XA2. Was watching a 4min video that I took. Raised the volume all the way up to hear the audio then half way through the video the audio got super loud and clear. Man, between this bug and some others I encountered, where was the quality/testing in this phone prior to releasing it? Again,... Hopefully an update will fix.

AliBashir
Visitor

That time when you care about a company more than the company itself, 4 weaks and still no response. 

0v3r-CZE
Visitor

I was ready to buy this phone, but then i watched videos taken from XA2 im dissapointed by the audio. I mean ? Guys is it better now? Any update? or atleast upcoming? Or is it hardware problem?

LWR
Visitor

Still no official reply from Sony.
I'm verry disappointed!

0v3r-CZE
Visitor

GREAT NEWS!

I bought Xperia XA2 on Friday and I had this bad audio quality, but today a downloaded update and microphone is working PERFECTLY!! Slightly_smiling_Face 

Thank you Sony Winking_Face

Jonathan2396
Visitor


@0v3r-CZEwrote:

GREAT NEWS!

I bought Xperia XA2 on Friday and I had this bad audio quality, but today a downloaded update and microphone is working PERFECTLY!! Slightly_smiling_Face 

Thank you Sony Winking_Face


What update?

Masa09
Visitor

When will Sony fix this issue? 

Its been awhile...