Join now - be part of our community!

XA2 Ultra

CMDR
Visitor

XA2 Ultra

MY XA2 ULTRA DOES NOT CONNECT TO ANY COMPUTER.

25 REPLIES 25
profile.country.US.title
Qatrium
Expert

@CMDR

Try using a different USB cable (not all cables are able to transfer data). Also, make sure that the latest Xperia Companion is installed as it includes the drivers for your device.

CMDR
Visitor

I'VE DONE BOTH OF THEM ALREADY QUESTER BUT STILL CANNOT.

profile.country.PL.title
najodleglejszy
Expert

@CMDR when you connect the phone, make sure to choose File transfer on a pop up that appears on the phone's screen.

CMDR
Visitor

There's no pop-up. I don't know why.

profile.country.PL.title
najodleglejszy
Expert

just to make sure, you unlock the phone's screen before connecting, right?
CMDR
Visitor

Still nothing. No pop-up ut the phone is charging.

Tags (1)
Jetzu
Contributor

The pop up may not appear, but if you slide dowm from the top, you should have a notification about and, if you tap in it you should be able to choose 'File transfer' 

CMDR
Visitor

Just tried it several times now but stil nothing.

oio
Visitor

U need to become a developer & turn on USB debugging under system.  Ask yr Sony dealer.