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XA Ultra not using mobile data

Kurcina
Visitor

XA Ultra not using mobile data

When i turn on the mobile data im not getting a H+ or 4G sign. There is no error popping up and the internet is working on other devices with the same sim. Im using android 7.0 and also tried factory reset. Note: this started happening after updating. My data plan isnt even used, not a single kb. I also tried to update the internet settinga and made sure that im connected to the right network but nothing seems to work except sending messages and calling. I need help quick as i am abroad and need my data. 

1 REPLY 1
Roadrunny76
Enthusiast

Did you check if Data Roaming is enabled? Maybe after the update the original selection is OFF.