Sony still refusing to acknowledge the WiFi dropping problem on the XA1

[Bluenose01]

Over 8 months since the WiFi problem on the XA1 was first mentioned on this forum and hundreds of people have mentioned they have a similar problem, so why are Sony refusing to do anything about it? Awful awful customer service!!!

[Juanfelipe]

I have same issue, it is amazing how it can be a trouble in a smartphone, Gentlement we are in 2018!!!, until today I

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@Bluenose01wrote:

Over 8 months since the WiFi problem on the XA1 was first mentioned on this forum and hundreds of people have mentioned they have a similar problem, so why are Sony refusing to do anything about it? Awful awful customer service!!!

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was a big fan of Sony.

[Em1982]

How can I find out more about this as I am getting really feed up with my WiFi constantly not working and been really bad this week. 

[Aeternvm]

Hi, 

Might be that your router messes up sometimes. I have 2 XA1 and none is doing this... I mean they are really stable and have no issues so far. 

If you live in n area with many connections, try setting it up again and change your routers channel, it should fix it. 

[Neyland]

I've recently turned off the Bluetooth and wifi location permissions and the issue hasn't popped back up since then.  Not sure how that affects it, but it's Just an idea... 

[Aeternvm]

Having bluetooth and wifi at the same time turned on, may have an impact indeed. I just remembered that on my L1 the wifi used to drop while I was using a bluetooth speaker and youtube at the same time... 

Hope will get fixed for you, mine seems fine so far.