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Screenshot stopped working

SOLVED
Scouselass
Visitor

Screenshot stopped working

When I try to screenshot I get a warning saying screenshot cannot be captured as a problem occurred. Front and back camera work correctly. 

Any ideas? 

1 ACCEPTED SOLUTION

Accepted Solutions
Scouselass
Visitor

@uliwooy FIXED SCREENSHOT

It's now working. I deleted last two apps installed and had a cull on my photo's. Not sure if it was a storage or app issue but its working again 👍😁

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3 REPLIES 3
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Uliwooly
Expert

@Scouselass 

restart the phone and try again, also, do you get this issue when using an app or all the time? The reason I ask, I think there are some apps that prevent screenshots such as banking apps

Scouselass
Visitor

@uliwooly thanks for your reply 

I've restarted phone and also turned off and on again. I always close down apps to save my battery. I Was trying to screenshot an image. I've just tried to screenshot the homepage of my phone and click on the warning message that displays at the top but couldn't.  I can't swipe down the notification banner.

The outer edge of the touchscreen stopped working  a few weeks back. It seems to be a problem with the Xperia A1 🤔

Scouselass
Visitor

@uliwooy FIXED SCREENSHOT

It's now working. I deleted last two apps installed and had a cull on my photo's. Not sure if it was a storage or app issue but its working again 👍😁