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Screen has a smudge in the upper left corner

02denovembro
Visitor

Screen has a smudge in the upper left corner

Tela está com uma mancha no canto superior esquerdo

Screen has a smudge in the upper left corner

-GT

9 REPLIES 9
Jonas
Master

Hi @02denovembro, welcome to our forum!

I have translated your question to English as this is an International forum.

I'm not quite sure that I understand exactly what kind of behaviour you are experiencing with your screen, could you please elaborate a bit?

Thank you.

XA1ent
Visitor

Have the same trouble in a middle of left side of the screen 1 cm yellow smudge. So, it's difficult to describe the reason why, but it does not mean physically crashed. It's just like touching something from inside. What's that mean? 

Jonas
Master

Hi @XA1ent, sorry to hear about this. Slightly_frowning_Face

Is this smudge always visible, or does it only occur in certain applications? You can do the display test that is found in Settings > Support > Tests > Display and see if you are able to see the yellow smudge here.

Should it also be visible in this test, there seems to be a defect with your display and I would recommend that you get in touch with your Local support team, so they can arrange a repair for you.

Keep me posted! Slightly_smiling_Face

XA1ent
Visitor

Hi. 

Yes, it's always visible. Bigger and bigger in a day. So, I have two yellow smudges as result.

Thanks for your answer. I'll try to get my regional customers support. 

Jonas
Master

Hi again @XA1ent, that does not sound good at all and it's time for a technician to examine your device!

I hope that everything will go smoothly and have a nice weekend!

XA1ent
Visitor

I hope so. Thanks 

Alfoxid
Visitor

Появились жёлтые пятна в верхнем левом углу экрана.

Как можно решить этот вопрос? 

Yellow spots appeared in the upper left corner of the screen.

How can this issue be resolved?

gt

Lvn
Visitor

It's a screen burn. I had it from less than a year of using my Xa1. The fix I did was to replace my screen and making sure I don't put my screen brightness to the highest level and setting auto screen off after 15 seconds and use a screen saver. Also activate screen brightness so that the phone optimizes brightness to the right level. 

Alfoxid
Visitor

Hey.
The screen changes every two months. 85% brightness
In a word, it does not help that one and in general, as for me, it is simply not acceptable.
You can even talk about it and you can turn it on))