hi there
I have faced an issue with the device that i bought less than two monthos ago, then I have contacted you and you asked me to do the rest factory setting then you asked me to connect it to my laptop and do repaire it with xperia componion, and when all of that did not worked you asked me to send it to the SBE repair center so i did and after 5 days of waiting what did i got? i got the same device with the exact same issue!!!!!!! i feel that someone was playing with me all the time, I'm not realy sure if it is a joke for sony to make their cutomer suffer all of that. i have been a loyal cusomer to sony for the last 7 years and never used any other phone then this the tretment that i get!!
i have been in total suffer for the last two weeks sending emails, sending the device for a cost of 8 euro postage then wait all of that time without a phone to get nothing.
althoug I explained all the details of the issue and how it happen when I connect the device to the charger, the lazy people of SBE did not even bother themself to open the charger from it's plastic wrap and test it and send it back to me exactly as I wrapped it to them!!!!! how silly is that.
the IMEI for my brand new unworking device is
if the brand new two moths old device with no scratch but with manfucture fault can't be replaced then please tell me so i put it in my nearest bin and stop all of that suffer that i faced.
