Problem with video playback

[milokwaseyka]

Translation via Google Translate:

My xperia xa does not save my videos, it's in the album but when I try to open comment it can not play video.
Any guide ???

Mi xperia xa no guarda mis videos, esta en el álbum pero al intentar abrir sale comentario que no se puede reproducir video.

Alguna guía???

[SV_Helper]

Hi , if your videos are stored on SD Card , try to clean your SD Card with Alcohol , or put your SD Card on another device , if your videos are stored in phone make sure you are note using any 3rd pard app for video opening or editing .