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Pics in texts

Llew
Visitor

Pics in texts

Hi there. 

I have a new XA1 but I can't send or receive pics when texting. Can you please help? 

7 REPLIES 7
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Uliwooly
Expert

@Llew

Do you have a data plan? (Not WiFi)

Llew
Visitor

I do although I rarely use it. I'm always in the house. I've never had a problem before but I've had to get a new phone and also a new provider. Everything else is working except I'm not receiving pics. 

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Uliwooly
Expert

@Llew

What if you download the APN settings again

settings > more > internet settings > download > wait > check again. 

Llew
Visitor

Nope. That didn't work either. Just discovered that I can't 'speak' my texts either. 

Alosman3
Visitor

I can not make a video call and how do I do it. Is this the case with all sony devices

Görüntülü arama yapılamıyor ve nasıl yapabilirim. Bütün sony cihazlarında böyle mi

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Uliwooly
Expert

@Llew

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post. 

You should double check with your carrier network, just to confirm that you indeed have a data plan

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Uliwooly
Expert

@Alosman3

You will need either a data plan or wifi > use skype, hangouts, facebook, whatsapp, etc to make videocalls.