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Phone keeps on crashing, having to restore at least once a week.

SelTheDon
Visitor

Phone keeps on crashing, having to restore at least once a week.

 Please help as I'm starting to get sick and tired of this phone only after 4 weeks of having it and I'm seriously considering not buying another Sony phone.

I'm getting random lock-ups on my phone around once a week. Nothing works, touchscreen, power button, volume buttons.  Then all of a sudden the phone restarts and gets stuck on the Xperia logo and hangs there indefinitley. The only way I can get the phone to work is to perform a software repair but as you know this wipes the phone and I have the inconvenience of having to load my apps and all my details back into it. 

It doesn't happen at certain times, i.e. using a certain app or running a task, it's completely random. Sometimes doing a normal reset causes the same thing to happen (stuck at the xperia logo).

If anyone has a fix for this phone please let me know or I'm going to sling it through the nearest window and buy something else.

UPDATE:  I've just finished my latest restore and it's still stuck on the xperia logo. It's been like this for 20 minutes.

2 REPLIES 2
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Uliwooly
Expert

@SelTheDon

I'm sorry to hear about the issue but you will have to contact your Local support to get it inspected. 

SelTheDon
Visitor

Tried that,

Paid for the privilege and 1 day later it did the same thing. Unfortunately it seems to be an inherent problem with the phone.