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Phone asks for the PIN of SIM 2 when only one is fitted!!!!

mistersoft
Visitor

Phone asks for the PIN of SIM 2 when only one is fitted!!!!

My Sony Xperia XA2 Ultra received on Monday has decided I'm obviously not good enough as it has locked me out. Why? I have no idea but the how is by demanding the PIN to SIM 2 when only the one SIM is fitted. Of course as I'm locked out, I have to use Xperia Companion's Software Repair and sit there with my thumb slowly but surely going numb as I wait to see if the Software Repair is going to play ball or not as it doesn't always.

I have changed nothing on the phone that might be causing this and I have Googled this half to death and back but seem to be the only one with this particular problem. Does anyone have any ideas before I throw this phone and the Xperia Z with the ailing battery that this phone was to replace and cut my losses and go back to a ten year old Nokia?

Yesterday I went through the Software Repair song and dance routine for the second time only for the phone to repeat its unreasonable demands just a half  an hour later so that fix was only a temporary one. I'm actually after a more permanent fix and one that doesn't involve throwing the thing in the bin.

1 REPLY 1
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najodleglejszy
Expert

@mistersoft perhaps you have your only SIM card inserted in the slot marked as SIM2? have you tried using your SIM card's PIN?