Password reset

[Adán]

Buenos días, me podria ayudar, le puse una contraseña a mi disppsitivo y se me olvidó, sera que haya una manera de desbloquearlo sin perder los datos

Good morning, I could help, I put a password to my disppsitivo and I forgot, there will be a way to unlock it without losing data

gt

[Jonas]

Hi @Adán, sorry to hear about what has happened.

I have translated your question to English as this is an International forum, please post any replies in English and will be easier for me and other users to assist you.

We do not have any service where you can remove a screen lock without resetting your device by performing a software repair. Do note that in this process all data stored on the internal storage will be deleted.

I hope that helps!