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Password back up

Ilias1
Visitor

Password back up

I can't restore my backup file from Xperia companion because it asks for a password without me setting up one 

9 REPLIES 9
profile.country.GB.title
Uliwooly
Expert

@Ilias1

Was the backup performed with the same Xperia and android version?

Ilias1
Visitor

Yes it was 

profile.country.GB.title
Uliwooly
Expert

@Ilias1

Is the phone requesting a password or the phone?

Ilias1
Visitor

I don't know if it's the Xperia companion or the phone 📱 XA 

profile.country.GB.title
Uliwooly
Expert

@Ilias1

could you post a screenshot?

Ilias1
Visitor

It's on my pc

Ilias1
Visitor

OK forget about it I'm going to change brand first thing Monday thanks 

profile.country.GB.title
Uliwooly
Expert

@Ilias1

Sorry to hear about it, but most likely you did set up a password, either or, if you do change brands enjoy your new device, if you don't feel free to let us know if we can assist you 

Ilias1
Visitor

OK tell me please how can I set up a password in my phone back up?