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not working information about ispolzovanie

Anton_Kazantsev
Visitor

not working information about ispolzovanie

not working information about ispolzovanie

What to do?Screenshot_20180518-205215.png

9 REPLIES 9
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najodleglejszy
Expert

@Anton_Kazantsev the pop up on your screenshot offers you a settings button that takes you to the option you need to enable for the usage info to work.

Anton_Kazantsev
Visitor

I click on it, but" usage information " is still not included, although the check mark isScreenshot_20180520-141106.png

Screenshot_20180520-141109.png

profile.country.PT.title
NunoSEN2
Hero

@Anton_Kazantsev;

Have you tried restarting the phone after it? 

Anton_Kazantsev
Visitor

Yes, but it didn't help

Anton_Kazantsev
Visitor


@NunoSEN2 wrote:

@Anton_Kazantsev;aw, is there anyone who can help me with this?

Have you tried restarting the phone after it? 


profile.country.PT.title
NunoSEN2
Hero

@Anton_Kazantsev;

Try clearing app cache and data, deactivate it, restart phone, activate it again and start over. 

Anton_Kazantsev
Visitor


@NunoSEN2 wrote:

@Anton_Kazantsev;

Try clearing app cache and data, deactivate it, restart phone, activate it again and start over. 


I have already done so, and did not work, maybe this is a bug in the update "Support" ?

profile.country.PT.title
NunoSEN2
Hero

@Anton_Kazantsev;

What version of the app do you have? 

I had that bug in version 3.6.4 but it was solved to me in version 3.6.12 (the last version I have now is 3.8.8 and working normally on my XZ Premium). 

Anton_Kazantsev
Visitor


@NunoSEN2 wrote:

@Anton_Kazantsev;

What version of the app do you have? 

I had that bug in version 3.6.4 but it was solved to me in version 3.6.12 (the last version I have now is 3.8.8 and working normally on my XZ Premium). 


I have 3.8.8, but for some reason it doesn't work