My new Xperia XA2 isnt getting any network!

[LISAddicted]

Yesterday I set up my Xperia XA2 and everything works fine, wifi, phone signal - but no mobile network. I'm using the same sim as in my previous phone (Xperia Z3+).

Today I put the sim back into my previous phone to see if it works there and it does! Why am I not getting any network on my XA2?

Everything necessary is activated, I don't know what to do. Please help? 

[RE1281 · Accepted solution]

For me anyway, I had to download my carriers APN settings. So, after inserting your sim, connect to a wifi (with internet access), go to settings, under "Networt & Internet", click "Internet Settings": that will download your carriers APN. Should be good. If it does not download, you will have to manually input the APN info in "Mobile Networks", Access Point Names. Find the APN info for your carrier online then.

[LISAddicted]

Thanks! I just typed in the APN settings as they were on my old phone and now it works!