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Mms

syl33
Visitor

Mms

Bonjour,

Impossible de recevoir ou d'envoyer de mms sans allumer les données mobiles, pourtant avec mon ancien XA1 ultra pas de souci. Comment faire pour ne pas avoir à me servir de mon forfait data limité ? 

Hello,

Can not receive or send mms without turning on mobile data, yet with my old XA1 ultra no problem. How can I avoid using my limited data plan? - GT
3 REPLIES 3
Daniel1
Visitor

Hi @syl33, I'm really sorry to hear about this. Slightly_frowning_Face 

I have translated your question to English as this is an International forum, please post any replies in English and it will be easier for me and other users to assist you.

This is by design after the update to Android 8 (Oreo), and can't be changed in the settings in the phone. Though there could be some operators that allows this, for more information regarding this, please contact the operator that you are using. 

If you are not experiencing this on your Xperia XA1 Ultra, it could be from two different reasons, either it is because you have not updated your phone to Android 8, or you are using a different operator in that phone that allows this. 

Please let me know if i can help you anymore regarding this! 

Have a nice weekend! Slightly_smiling_Face

syl33
Visitor

Hi Daniel,

thank you for your answer and excuse me, I try in english...

I still have the same operator, the same package and I think my xperia XA1 was updating when I plugged on the wifi. Thank you again for your answer, I will get closer to my operator see if he can do something more but I don't delude myself. 

Daniel1
Visitor

@syl33

Hi again, 

Do that, and if you have any questions regarding this, don't hesitate to contact me again in this thread. Slightly_smiling_Face