Share your experience!
Not sure why or how this happened. the letters in my keyboard are different from the normal setup.
It rearranged its self. So my top row of letters which was once "Q,W,E,R,T,Y,U,I,O,P" is now "Q,W,F,P,G,J,L,U,Y". how do i change it back to the normal setting?
Solved! Go to Solution.
Hi @Oaokhiria, welcome to our forum!
It does sound like you have changed the keyboard layout in your device and you can revert this back to the one you previously had if you go to Settings > System > Language and input > On-screen keyboard > SwiftKey Keyboard > Languages > tap the language that you use and at the bottom of the screen you will now see the different layouts that are available and you can scroll through them until you find the one you want.
Once you find it, tap with the finger on it and it will be selected.
I hope that helps! 
That's rather odd, have you flashed the phone? does this happen with ALL apps or just an app?
Hi @Oaokhiria, welcome to our forum!
It does sound like you have changed the keyboard layout in your device and you can revert this back to the one you previously had if you go to Settings > System > Language and input > On-screen keyboard > SwiftKey Keyboard > Languages > tap the language that you use and at the bottom of the screen you will now see the different layouts that are available and you can scroll through them until you find the one you want.
Once you find it, tap with the finger on it and it will be selected.
I hope that helps! 
OH MY GOODNESS. THANK YOU SO SO MUCH. it worked 
@Oaokhiria, awesome!
You're very welcome and sometimes the solution is easier than you think as it was just a little setting that needs to be changed. 
Have a great day and feel free to let me know if there is anything else I may help you with! 