Headphone issue

[Chettm]

My Xa1 plus phone is 3 months old.

From past 2 days when i plug in my headphones it does not recognise and the sound still comes from the spreaker... Tried couple of other Sony headphones still same issue.. 

On surfing this Support forum I got to know about Soundabout app, on using this app i can hear media sound from my headphones..

so i guess there might NOT be any Hardware issue.. 

Then is there Sony software issue that won't recognise my headphones by default as it did?

Soundabout is temporary solution...

Please help!!

[Lord_viridis]

Have you tried using headphones in safe mode

If they work using that, it may be a 3rd party app messing up your sound.

[Chettm]

Yes tried using the phone in safe mode.. Still facing the same issue in safe mode too.. cannot detect my headphones

[Chettm]

@viridis

As in safe mode also my headphones were not detected.. I did software repair using xperia companion, but still the same problem persists, headphones are not detected.. On using soundabout application I can hear media sound through my headphones.. but by default even on software repair it remains unrecognised..

What would be the issue?

Help!!