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Hi! I lost my phone earlier, and Im trying to erase everything on the phone. There's no SD card but the phone is locked, Data was left on. I tried to do Erase device and I got a confirmation message that the phone was factory reset. I just want to confirm if this action erases everything including Photos and Videos? My friend tried Erase Data feature on her own phone (Vivo phone), It was factory reset but the gallery was not deleted. Thanks much
Let me find out some info on this for you.
Ok so from Google's own support page regarding this:
So your friends gallery may have been showing sd card contents if indeed it didn't erase that. I guess that the process works differently on some devices than others so the sd wipe may be out of Google's control.