Does not recognize my saved contacts when they call

[bioqasensio1203]

Translation via Google translate:
Since the last update. Every time I call or make a call, instead of appearing the name of the contact I have saved, I only see their number. This way I do not know who's calling me. And I know the numbers are well saved because in WhatsApp contacts I have them well and I get their name when I get the messages.

Desde la última actúalizacion. Cada vez q me llaman o realizo llamada, en lugar de aparecer el nombre del contacto que tengo guardado,me aparece solo su número. De esta manera no se quien me llama. Y se que los números están bien guardados porque en los contactos de WhatsApp los tengo bien y me aparece su nombre cuando me llegan los mensajes.  

[Qatrium]

@bioqasensio1203

I used Google Translate to find the meaning of your message. Kindly post your future questions/feedbacks in English so we can assist you, this is an English based forum.

Try clearing cache of your phone app (This might delete your call logs, if you need them it's advised to backup using Xperia Companion😞

- Go to Settings -> Apps -> Phone -> Storage -> Clear data and restart your phone.

[bioqasensio1203]

I had to change my cellphone. Also this new one it's starting having problems.

Sony quality it's Desappointed