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Battery percentage is not increasing when connected to charger

SOLVED
Bala_Chandar
Visitor

Battery percentage is not increasing when connected to charger

Hi there, this is Bala. Im using xa ultra for the past 1 yr and now im facing a problem which is when i connect my phone to the charger everything shows like phone is charging but the percentage is not increasing nor decreasing. Please advise how to fix this. I had this same problem with my previous sony tipo. Thanks! 

1 ACCEPTED SOLUTION

Accepted Solutions
Amar17
Visitor

Maybe its time to calibrate your battery..

Click here and download Battery Calibration app, then discharge your battery till your device turns itself off, then turn it on again and leave it until it turns itself again off. Then connect it to a charger and don't turn on 'till its charged to 100%. When charging finishes don't disconnect the charger and turn on the phone. Open Battery Calibration app and press Start Calibration and it will show you 2 methods first one is fast one and second method is full battery calibration method but to unlock that method it will tell you that you must watch a 30 second video, accept that and watch that video and when its finished exit the video ad and continue with calibration process. Wait 'till it finishes calibrating and when it finishes disconnect the charger and use your phone normally till it discharges again to that point that it turns itself off and when it turns itself off dont turn it on again and connect it to a charger till it charges to 100% again and then turn on your phone and see if your problem is still there. I hope its not and I hope that this method helped you! Cheers! 😉 

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5 REPLIES 5
Amar17
Visitor

Maybe its time to calibrate your battery..

Click here and download Battery Calibration app, then discharge your battery till your device turns itself off, then turn it on again and leave it until it turns itself again off. Then connect it to a charger and don't turn on 'till its charged to 100%. When charging finishes don't disconnect the charger and turn on the phone. Open Battery Calibration app and press Start Calibration and it will show you 2 methods first one is fast one and second method is full battery calibration method but to unlock that method it will tell you that you must watch a 30 second video, accept that and watch that video and when its finished exit the video ad and continue with calibration process. Wait 'till it finishes calibrating and when it finishes disconnect the charger and use your phone normally till it discharges again to that point that it turns itself off and when it turns itself off dont turn it on again and connect it to a charger till it charges to 100% again and then turn on your phone and see if your problem is still there. I hope its not and I hope that this method helped you! Cheers! 😉 

Bala_Chandar
Visitor

Thank you so much for your response Amar!.. 😊 I have tried it and the problem has been solved. 

Thanks! 

Bala

Yogesh5
Visitor

Plz check your charger. I hope charger issue. 

121213
Visitor

Battery not working 

Arunveera
Visitor

I am using Xperia Xa ultra suddenly facing issues from past few days my mob is not charging to 100% and taking 5 hours to charge 20 % battery 🔋 and also after replacing  with new originals sony adapter and usb cable not charging, currently my charging percentage  is not exceeding more than 20%, could you please help me on this issue?