Hi @Jm09, welcome to our forum!
Could you please elaborate what your question is regarding you back cover?
If this is regarding a replacement back cover because of the hardware, I would recommend you to contact your Local support for help with sending your device to a local service center for a technician to look at it.
As this is a Global user based support forum, I'm afraid that I do not have market specific information to the extent that they do, which is why it is best to get in touch with your local team. 
Let me know how it went! 
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