After android update 8.0 no sim detected

[hiji35]

After I automatically updated the android 8.0 update one of my sim's is not detected. I read about disabling tge Xperia assist app but i don't know how. Any help please ? 

[Magnolyi]

Hey hiji35,

try to "Stop" the XPERIA Assist in "App settings".

If that does not work properly, maybe its enough to change the SIMs in the card slots and restart the phone.

[hiji35]

I switched sim 1 and 2 and realised that sim 1 doesn't detect it any more or cannot connect to the network. That's a bug. Also internet has slowed down since the update 

[Magnolyi]

Hey hiji35,

i know that's a seriously bad situation. When you are sure, that it's a bug coming from the phone you have to wait for patches or synchronisations with the UI of the phone...

I had the same problem with the bug for my SIM that i used for internet.

i solved the problem by shutting the phone down and wait a minute. Restartand typed in the APN Informations manualy...

At least try this to your slowed down SIM which one you are using for internet.

Maybe it solves the slowed Internet.

[DeepakB18]

I am also facing this issue from last 6 hours and immediately after upgrade to Oreo..

What's the solution

[DeepakB18]

I am also facing this issue from last 6 hours and immediately after upgrade to Oreo..

What's the solution

[hiji35]

Hi, yes i did type the APN of the sim that is working,but i don't think that's the issue. The other sim was working perfectly in the sim2 slot.

Is there a way to let sony know of these bugs so that they can issue fixes? 

[hiji35]

Is your phone dual sim or just 1sim?

[DeepakB18]

Dual sim

[Magnolyi]

Hey DeepakB18,

if you want help by a SONY Employe, this Link will Help you:

https://support.sonymobile.com/global-en/contactUs/

I hope this will bring you the solution.