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Xperia x compact 7.1.1 update problem

SOLVED
Anijr
Visitor

Xperia x compact 7.1.1 update problem

After updating the Xperia x compact (F5321) to the latest Android 7.1.1 version the call log only shows numbers without contact names. How can I fix this 

1 ACCEPTED SOLUTION

Accepted Solutions
Anijr
Visitor

Update: After trying multiple solutions, I finally solved the problem. The solution is backing up the contacts to Google. Account. Then you must unlink the Gmail account and delete the phone contacts. Then make the default account as the Google account and it should be fixed. 

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2 REPLIES 2
Anijr
Visitor

Update: After trying multiple solutions, I finally solved the problem. The solution is backing up the contacts to Google. Account. Then you must unlink the Gmail account and delete the phone contacts. Then make the default account as the Google account and it should be fixed. 

alberto17
Visitor

Can you please explain more in details how you unlinked the Gmail account ?