Sony Bravia KD-50X80LU Remote Control with Sky Q

[seanclarke]

Is it possible to use the Sony remote control to control some options on a Sky Q box?

I have a Sony Bravia KD-50X80LU Remote Control and would like to control some features of a Sky Q.

If I press MENU on the Sony remote control, I get options called "Sky Q controls"

With options like Home, Options, Display etc...

Yet when I choose any of those menu options, nothing happens.

Have other people got any advice what to check here?

Has anyone managed to get these menu options to control their Sky Q box?

[EMS_MO72]

Hey @seanclarke 

Make sure that you are enabling the Bravia Sync so you can control other devices with the TV remote control, only for HDMI connected devices.

[seanclarke]

My Bravia Sync Settings options are.

Auto devices off is enabled

Auto TV on is enabled

I have enabled each device in the Bravis Sync device list

However, BRAVIA Sync control is not available and states "Not available while BRAVIA Sync compatible audio system is used"

I have a Sony HT-CT370 Soundbar fitted between the TV and the Sky Q box.

Linked via the eArc/ARC ports.

[SatoruGojo]

@seanclarke is this the first time you try to connect them? Also make sure the software update to v6.7612 Try to test another HDMI cable if possible