Software repair

[electromanyetik]

friends hello. I want to do software repairs but I can not.

The Xperia companion program does not go to the next stage.

The next step is the step that I expect my phone to disconnect from the pc and switch to a sonoe step by pressing the voice button. I've done everything I need to do in this step, but the program does not go to the next option.

The help section told me about the key combination, I need to press and hold the volume button, but I am doing it in ten days. Can you help me.

[Uliwooly · Accepted solution]

@electromanyetik

Which Volume Key are you pressing? 

Also take a look at this:

Software Repair Guide

[electromanyetik]

Up wolume. 

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@uliwoolywrote:

@electromanyetik

Which Volume Key are you pressing? 

Also take a look at this:

Software Repair Guide

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[Uliwooly]

@electromanyetik

Could you describe what happen when you connect the phone while holding the volume up key? any LED notification? is the phone off? etc

[electromanyetik]

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@uliwoolywrote:

@electromanyetik

Could you describe what happen when you connect the phone while holding the volume up key? any LED notification? is the phone off? etc

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Telephone off and kad light Red, green. 

[Uliwooly]

@electromanyetik

Is the battery level above 80%

[electromanyetik]

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@uliwoolywrote:

@electromanyetik

Is the battery level above 80%

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No 60%

[Uliwooly]

@electromanyetik

charge it a bit longer, and also try different cables and USB ports.

[electromanyetik]

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@uliwoolywrote:

@electromanyetik

charge it a bit longer, and also try different cables and USB ports.

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Okay, Thank you. I will try.