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Ring volume WAY too low

Cowland
Visitor

Ring volume WAY too low

Xperia X Compact - just got it.  The volume of the ringtone is great when I do Settings-Support-Tests, but nothing I've found so far will get the phone to ring loud enough for me to hear it.  I get the same poor results with the Sony ringtones, and the custom ringtones that I used on my Samsung Galaxy 7, and that I've put on my granddaughters' Motorola Moto X4 and LG G4.  Same volume settings, and those phones blast out the ringtones very loud and very clear.  Thanks in advance for any advice!

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Strampke
Expert

You did notice there are 3 settings?Screenshot_20181127-102208.png