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Issue answering incoming calls - New setting?

Nikki10
Visitor

Issue answering incoming calls - New setting?

My phone has started doing this whenever somebody calls. No idea what the setting is or how to remove it. It means I have to hit the green symbol before it takes me to the actual screen where I can answer the call by swiping the symbol right. Problem there is once I get to that second screen it takes a minimum of a few seconds before it let's me swipe right. I'm missing lots of calls because of this. Anyone know what this feature is and how I can remove it?

5 REPLIES 5
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Uliwooly
Expert

@Nikki10

Test the phone in >>> safe mode do you experience the same issue? 

Nikki10
Visitor

Uliwooly - Turns out it doesn't do it in safe mode. Does this mean it's likely to be an app I've installed recently or is there something else to try?  

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Uliwooly
Expert

@Nikki10

Exactly 


@Nikki10wrote:

...Does this mean it's likely to be an app I've installed recently...


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Qatrium
Expert

@Nikki10

The image you added to the first post has been removed as it contains a phone number (to protect your privacy). You can upload another one without any personal information.

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Strampke
Expert

@Nikki10

A tip:

Goto the apps screen

Sort on date so you know which apps have been installed lately.