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Headphones not working

SOLVED
SamFH
Visitor

Headphones not working

Since I updated to Oreo my headphones are not working in any music/video related app, I know that my headphones work well because I tested them in another phone, and the headphone jack is working fine as well because with 2 different earbuds I have no problems at all.

There's something interesting, when I plug them in a call and I keep pressing the button of the headphones I can listen  through my headphones. Is there any solution to this problem?

Regards!

1 ACCEPTED SOLUTION

Accepted Solutions
schetz
Contributor

Mentioned here along with some lifehacks till it's sorted with official update : /t5/Xperia-X/After-software-update-the-headphone-jack-will-stop-working/m-p/1308748#M6148

Meanwhile, generic Chinese headphones work as usual. No polarity can affect them Slightly_smiling_Face

View solution in original post

3 REPLIES 3
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Uliwooly
Expert

@SamFH

That's quite odd, boot in >>> safe mode and test them again. 

SamFH
Visitor

It didn't help, I just found out that while I keep pressing the button that the headphones have, the music switch from the phone to the headphones, when I stop pressing the button, the music comes from the phone again. Has the polarity been reversed in oreo?

schetz
Contributor

Mentioned here along with some lifehacks till it's sorted with official update : /t5/Xperia-X/After-software-update-the-headphone-jack-will-stop-working/m-p/1308748#M6148

Meanwhile, generic Chinese headphones work as usual. No polarity can affect them Slightly_smiling_Face