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Contacts disappear

Masterch1ef
Visitor

Contacts disappear

I have had the phone for over a year and only recently it has started to delete 2 contacts. And only these 2, i have had to pin the conversations to the top of my messages just so i don't lose the numbers. 

I am saving the same number at least 3 to 5 x a day. 

I have actually given up now. There are no filters on, i have gone through my apps that interfere with my storage and contents/contacts. 

This only began about 2 weeks ago. 

Can anyone help? 

Kind regards. x

6 REPLIES 6
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Uliwooly
Expert

@Masterch1ef

What if you go to contacts and manually add the contact? 

Masterch1ef
Visitor

Ive done that. And do so several times a day. 

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Uliwooly
Expert

@Masterch1ef

what if you add a different contact, does it stay or is it erased 

Masterch1ef
Visitor

No other or new contact details stay put it is just the 2 numbers that i have to keep inputting. 

This has to be said this is the most bizarre thing I have ever seen. 

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Uliwooly
Expert

@Masterch1ef

That's rather odd, what if you add this numbers on another contact, just to see if they disappear 

Masterch1ef
Visitor

@uliwooly

It does unsave new contacts. 

The numbers remain but the names are gone.