NWA-55 player keeps stopping.

[ononye]

Hi there, 

Hope you are well. 

I purchased the Sony NWA-55 from he Sony Store in Sydney, Australia in July 2022 and it was perfect. 

However, recently the player keeps stopping after a few seconds, I initially thought that the buttons were being accidentally touched and made sure that the hold button was on, bit it didn't help and sometimes when I put the hold button on, it also stops. 

I have reformatted and initialized the player, updated the firmware (it came with 2018, whrn the last update was 2019,but I had assumed it was up to date) and none of these have made much of a difference, the player still stops for no reason. 

If anyone can offer any advice, would be most grateful. 

Thanks kindly. 

Ike 

[TheMaze · Accepted solution]

Hey @ononye 

Unfortunately, you might need to the nearest service centre to you.

If you're currently in the UK, here's the locator link: https://locator.sony/en_GB/servicecenters