VGN-AR31S---Camera problems

[bpshah]

The integrated motion eye camera is doing my head in, it just doesn’t work.

It fails with Skype and it works once after restarting the laptop using Sony’s Vaio camera capture utility. But the minute you close it and try to use it again you get a message saying “an attempt to initialize the camera failed”!!!

The Vaio update never actually seems to inform me when updates are available yet I have made sure I have updated all the latest software from the support site.

I am even trying to update the Vaio camera capture utility but it dies half through the installation wizard.

What is this company doing, This is brand new laptop with the Vista on it but in their wisdom Sony decided to include Adobe software that all need upgrading to Vista why haven’t they done this before selling the damn thing.

And from reading this forum it is clear that I am not the only one having problems with the camera, why don’t they provide a fix,

Get your act together SONY!!

PLUS YOU CAN'T EVEN SEARCH IN THE BLOODY FORUMS!!!

[Blencogo]

I have a program called "Vaio camera capture utility" IT STILL fails to update, surely if it updates then the version should change from 2.2 to something else

As I said earlier bps1, if you have Version 2.2 your Vaio Camera Capture Utility HAS UPDATED. This update changes the version FROM 2.0 TO 2.2. You already have the latest version and it cannot update further.

Is your camera working?

[greenwavesurfer]

I don't have use of the built-in MotionEye camera either, one of several vista upgrade problems. Have applied hotfix and tried to run (twice) the latest Camera utility driver 2.2...4 as opposed to 2.2....2 which is still listed on sony support site for FE31Z and guess what? Doesn't work. I'm almost suprised Where is the camera utility installed on the machine? Under what name? When I look at it in Control Panel's Program list it says version 2.0 not 2.2, which makes me think the installer isn't working for me either. Mind you this pales in comparison to the 'battery not detected' problem I have ...

[bpshah]

The camera appears to be working, can you confirm what version of Vaio update I should be running I currently have 3.0.00.13220, however it has never told me to update anything even when there are updates, also I keep geeting a message saying host processes for windows have stopped working

[dreamydays]

Hi there, AR31s user having the same problems with my camera all the problems that have been posted but seemed to have turned a corner so here's what i done...camera wasn't working so uninstalled the camera utility from programs and features, when you do this it also gives the option to delete drivers of which i did. i then reinstalld the driver for camera utility from C:\Drivers\Camera\VGP-VCC4 - DPInst32. i then installed the camera utility from the preinstalled utilities i downloaded from the support site 'Utils Installer VAIO Camera Capture Utility' and that was that! version 2.1 installed. haven't installed 2.2 yet have to set system restore point and the rest but quite frankly i'm enjoying the fact that it's working! if it ain't broke then don't fix it! Now onto the blasted blue ray drive which either doesn't work or goes out of sync?!

[bpshah]

Although the camera appears to be working can't seem to vidoe call using Skype, I can capture a photo using skype to display but video calling just does not start, do both ends need a camera to make a call or do they both need exactly the same version...the quest continues....

[Thalamus.]

Hi bps1,

you can check if your web cam works in Skype..

Click tools > Options > Video Settings..

In the select webcam ensure that Sony Visual Communication Camera VGP-V is selected..

You should then see the image from the webcam in the window..

To have a video conversation you need to be talking to someone who also has a webcam..