itunes library keeps being deleted

[davthewave]

hi everbody!
i've been told that there is a problem with Vaio laptops and apple's itunes.
and this is indeed the problem i'm getting.
about once a week since i've bought my laptop( a FW21M) my itunes library keep being deleted.
does anybody know why this keeps happening, and can i get around this problem??
i know it's got something to do with the original laptop setup because this happened the very 1st week i got this laptop, when the only thing i installed onto it was itunes.
any help would be much appreciated.........thanks.

dav

[Blencogo]

Hi dav and welcome.

This is a conflict between the Vaio entertainment system and iTunes. Both want to own the music library and to delete the others content.

I believe the easiest way is to rename your iTunes directory path or move it somewhere else. Try creating a new folder in your user account called My Music and move the already created iTunes music folder contents to this. Then when you open iTunes the next time, hold the Shift Key down and it will ask you for the path to the iTunes directory. Point it at your new location and everything should be OK.

The only alternative would be to go to Services in Computer Management and Stop the "VAIO Entertainment Database Service" and "VAIO Content Folder Watcher" services. Then change their startup state from 'Automatic' to 'Manual'.

[davthewave]

Hi dav and welcome.

This is a conflict between the Vaio entertainment system and iTunes. Both want to own the music library and to delete the others content.

I believe the easiest way is to rename your iTunes directory path or move it somewhere else. Try creating a new folder in your user account called My Music and move the already created iTunes music folder contents to this.  Then when you open iTunes the next time, hold the Shift Key down and it will ask you for the path to the iTunes directory.  Point it at your new location and everything should be OK.

The only alternative would be to go to Services in Computer Management and Stop the "VAIO Entertainment Database Service" and "VAIO Content Folder Watcher" services.  Then change their startup state from 'Automatic' to 'Manual'.

 

hi! and thanks for your help.
i have followed your instructions and now all i need to do now is wait a week and then i'll know if this works.......i'll let you know what happens.
again, many thanks.

dav

[essexandy1963]

Hi i have had the same problem recently and also have a sony vaio fw-series lap top,but with me it deletes my libary everytime i start itunes and i end up with itunes libary extras and itunes libary genius in my trash everytime.I'l try the same as you and hope it works.

Andy

[davthewave]

hi!
i got confused with all those itunes files and folders everywhere.
so i just completley uninstalled itunes and started using other media players.
life's way too short for all that nonsence.

dav