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How to open CD-Tray

juvancica
Visitor

How to open CD-Tray

I cannot open the CD-Tray, not Until Windows start and appropriate app loads to enable opening of the tray.
At boot or in Setup the Eject button does nothing. I must use the pin to open the tray in pre-Windows mode...???

Help!

Ales

5 REPLIES 5
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jammold
Explorer

If it is under warranty then send it back to Sony. You have a malfunctioning eject mechanism.

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kee-lo_
Member

Actually James it's quite common in the A series.
The CD tray is controlled by the shared DLLs Sony wrote.

The only way to open the drive is with the pin, which isn't very handy or friendly really.... and can be considered a bit of an antitrust tactic to keep people using Windows.

juvancica
Visitor

It is only a month old... So I thought it is a BIOS setting I'm missing. Or a firmware update.

Sending it back means being without the computer for a looooong time! 😞

juvancica
Visitor

Sorry, I've just seen your post. So there is no help...

THX!

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kee-lo_
Member

Sorry, I've just seen your post. So there is no help...!


Not that I know of Ales, maybe someonme with the A series knows of a way to do it.

You would have thought that Sony would allow you to use the drive pre-xp boot?