AV Mode Won't Work Properly

[ringy2]

Just purchased a VGN-TZ21WN/B which is just what I wanted. But I have a problem:
When the machine is off, I press the AV Mode button to play a CD/DVD etc., and all I get is the five icons on the screen for about five sconds, then they disappear. No amount of key pressing changes anything - According to the InstantON manual the left/right arrows should select the media I wish to access, but this does nothing.

The search facility on this forum always returns empty results, so I have had to resort to posting. I hope someone has a solution!

Cheers!

[ythomas]

Hello Blencogo and Ringy
It appears that I have the same problem with VGN-TZ11XN.
When launching AV Mode, computer off, it turns down after 5seconds.
Same thing occurs when launching the VAIO AV mode launcher under Windows, application turns off after 5 seconds.
I was wondering if this did not begin with the last update of the InstantOn software.
I hope to get good news about this problem.

[ringy2]

Well...having just done a full System Recovery I now have InstantON working as it should

I am in the process of installing various applications and all is well so far. However, the one thing that is bothering me is that previously, I partioned the hard drive to create a D:Data drive to keep C: drive free of stuff (not an uncommon practice I understand). Would this have screwed-up InstantON and/or Vaio Update?

I can confirm that I have not yet run Vaio Update, so the InstantON app is still the original, not updated version...

ythomas, have you partitioned your hard drive at all?

[ythomas]

Ringy2, your answer is fully in line with my problem.
I have recently done a full system recovery (1 week ago) BUT:
- I partioned the hard drive ...
- I ran the Vaio update

I have the same question than you concerning these 2 points.
Is there a way to come back to previous version of Instant On, and is there a known problem with the last version?

Blencogo, do you have any idea or info from the support?