Xperia j update deleted my photos

[Fizgig]

Finally updated my Xperia J. It instantly deleted all my photos and music. It won't save any new photos.... Haven't tried music yet. Any idea what I can do?

[dinaayu]

Same thing happened to me too. I can't find any of my picts in the album. And i can't find the music too. But i can find those picts and musics by using the file manager. I've moved it to phone memory but nothing happened, i move it back to sd card but it didn't solved anything. I've tried to restart&reset it, but it didn't seem to help. Please help me fix this

[SX-J]

Did you have an SD Card in your phone when it acted up?  Is it larger than 16 GB and is it a high speed card? 

I took the advice from my cell phone provider techs and put in a 16 GB Mini SD Card and made sure it was not high speed and so far I have not had any further problems.  All my photos came back when I took out the larger, high speed SD card, as my photos were saved to the phones internal memory, and the photos stayed when I put in the new mini SD card.  It was about two weeks ago that I did this, so my phone has been good for two weeks.

From what I was told its that the processor in our phones cannot handle the high speed cards - although according to Xperia's web page our phones are suppose to take up to a 32 GB mini SD card, but it doesn't say anything about the speed.  I guess I could have tried a 32 GB card that was not high speed but I was tired of buying mini SD cards!

Hope that helps!

[Minas97]

so youre saying that, you used  the repair phone software, it erased all of your photos that were saved onto your internal storage, but after a while all of them came back? without you losing any of your photos,videos etc?