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Update Fails

SOLVED
SSK
Visitor

Update Fails

Hi,

I am trying to update the latest version for my Xperia P and keep on getting the below error message, because of which I am not able to upgrade it. Tried it several times without no luck. 

Update1.bmp

It fails in the 3rd step while trying to update it, I have checked the internet connection and its working fine without any issues.

1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

20 REPLIES 20
profile.country.GB.title
Uliwooly
Expert

at first I thought you had 2 accounts

http://talk.sonymobile.com/message/500725#500725

disable your firewall and antivirus and then try again

profile.country.GB.title
Uliwooly
Expert

you can also try with SUS

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

SSK
Visitor

Finally I was able to update it without any changes to my system, very weird but my phone is now not starting.. any idea how to get it back to work.....

profile.country.GB.title
Uliwooly
Expert

repeat the update process with SUS > does the notification LED turn orange? red? green when its connected to the wall charger?

SSK
Visitor

Initially when I plug it LED turns RED and then Green and again RED also it keep displaying sony just like blinking....

profile.country.GB.title
Uliwooly
Expert

ok, and that's a PC or a wall charger?

try this

connect your phone to the wall charger > press and hold power & volume up for 8 seconds > let your phone charge for 1 hour > try to turn it back on

SSK
Visitor

Its with wall charger...

SSK
Visitor

I have tried the option suggested by you and kept it for charging...how would I know whether its getting charged or not...

SSK
Visitor

I have tried the option suggested by you and kept it for charging...how would I know whether its getting charged or not...