unable to connect my mobile with computer

[asitp2003]

Hi all,

I am unable to connect my mobile with computer so can not able to transfer data.

[Uliwooly]

install SUS or PCC on your computer

Update Service (SUS)

http://www.sonymobile.com/gb/tools/update-service/

http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

Don't forget to mark the Correct Answers & Helpful Answers

unrelated topic, if you have some time please check this thread

http://talk.sonymobile.com/message/244522#244522

[Jake-SonyXperia · Accepted solution]

Can you please clarify what happens when you plug the USB cable in to the PC?

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[asitp2003]

While connecting usb cable it shows unable to install driver.

[Uliwooly]

how about if you disable your firewall and antivirus ?

[asitp2003]

I am using my company lap so can not disable firewel and antivirus.

Is there any other way ?

[_alexdon_]

enable usb debugging mode in developer options and connect.