System update to 11.0.A.4.22 failure

[MarkoE]

Hello,

I tried to install this new update from the phone and it was unsuccesful and then I tried via PC (PC Companion) and still failed. It gives me message like that " The application could not be installed. Please try later".

The other problem is that I can not see my calling log anymore. It is just empty and for that reason I can't see my missed calls which is the biggest problem right now.

Hope to hear from you as soon as possible.

BR,

Marko Enula 

[Annie]

If you are having difficulties updating the phone through PC Companion, please use the Update Service: http://www.sonymobile.com/gb/tools/update-service/

[MarkoE]

Hello again,

Ok now this software update worked and it seems to be ok, but still I don't see the call-log. What should I do?

[Annie]

What happens once you try to access the call log? Is there an error message? Does it come up completely blank or is the icon missing altogether? Have you tried a Settings reset? Please do so and we'll take it from there.

[VaibhavAds · Accepted solution]

Check using option button whether you've enabled call logs or not.

[MarkoE]

Thank you!!! It seems that I have accidentally lost it, but now it's enabled again and works just fine.

[VaibhavAds]

MarkoE,

I'm glad that your problem is solved. So please mark my answer as Correct Answer. Thank you!

Don't forget to mark Correct Answers & Helpful Answers