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sudden death of battery

SOLVED
rish-indian
Visitor

sudden death of battery

Post update to Jelly Bean, my handset experiencing sudden power-off when battery level comes to around 20-25%. Can anybody suggest solution?
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1 ACCEPTED SOLUTION

Accepted Solutions
alexrx
Enthusiast

Hi there,

Repair/re-install the phone software using Sony Update Service and check if the problem persists.

Sony Update Service

Make sure that the battery is charged at least 60% and if you want to backup your important data, read this topic:

Backup & Transfer

Cheers.

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3 REPLIES 3
alexrx
Enthusiast

Hi there,

Repair/re-install the phone software using Sony Update Service and check if the problem persists.

Sony Update Service

Make sure that the battery is charged at least 60% and if you want to backup your important data, read this topic:

Backup & Transfer

Cheers.

Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

You can also take a look at the following topic: 

http://talk.sonymobile.com/t5/FAQ/Facing-problems-with-abnormal-battery-and-shutdown/m-p/320375#U320...

rish-indian
Visitor

Thanx very much, the problem is no more.