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Hello!
I have bought a Sony Xperia Sola Smartphone half a year ago. Since a few months I am experiencing problems with its touchscreen. The phone does not detect any touch in the middle of the screen for about 1-2 cm. This does not happen always, but about 75% of the times when I unlock my screen. The phone has already been sent to Sony, but I have received it back (after 3 weeks!!) without anything being done, except a software update, which I could have done myself and which did not help anything.
I actually can't be bothered to send it once again to Sony, that the support has it for another three weeks while I can't even write any messages nor check any of my mails when I am not at home.
I have set the phone at least 5 times back to the factory settings, that did not help. I have also put another SIM Card into it, same problem. I have tried it without any Apps installed (except the pre-installed ones, obviously, as they can't be uninstalled). None of this did help, the problem still exists.
Here are two screenshots of the phone. If the problem is not obvious, I don't know.
As excpected to work Bugged. The black part in the middle is not working.
Other than that, when the problem as shown above is happening, it also happens often that the phone starts to detect touch while I am not even touching it, which means it goes into settings and presses random stuff (exactly in the black part).
Another thing is, that I have noticed (as well when the above problem exists) the Floating Touch seems to detect a ghost. The Blue-wave-background which moves when floating over the screen just keeps on moving, even if I put the phone on my desk and walk away.
The phone has two years of guarantee, I am expecting a more professional support, than one which tells me that there were NO problems found.
I hope I can get some help here.
Best Regards.
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