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Sony Xperia Active won't start "all the way"...

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Sony Xperia Active won't start "all the way"...

Hi!

My Sony Xperia Active won't start "all the way"...it just vibrate, after some seconds it lightens up and it says "Sony Ericsson" in the display, it lightens up some more a microsecond, becomes a bit darker and then totally black again, and after some seconds it lightens up and it says "Sony Ericsson"...and so on...again and again.

I have tried a lot: taken out SIM and memory card, start with and without them, start with and without batterycharger, leave the phone without battery for several minutes and then put battery in place again, connect it to my computer, start and hold volume high and low, push "house" "button" many times during startprogress...and so on...but I can NOT get it started.

Is there Any way to make a SE Xperia Active to do a "safe mode start" or what shall I do? Thinking_Face

Any suggestions?

HELP!!! Slightly_frowning_Face

15 REPLIES 15
manny
Visitor

Hi! I'm facing the same problem. i did repaired my software. Did everything you have mentioned. but it just dint work for me. still has the same problem. Pls help.

Billabong
Visitor

because a few of us are suddenly having this problem I wonder if it's because of downloading or updating an app.

Updated Facebook a few days ago. I tend to ignore the app updates that pop up on my phone - maybe there was something to do with Xperia Active that I should have downloaded?

Not a clue how to back up everything. Mine is working on charger but not when I pull out charger - goes black after the startup.

uk_exile
Visitor

Same issue here. Started do it one week ago. Have purchased a larger micro SD card in case it was because I was on storage limit. Hasn't helped. Seems to restart ok after a few battery removals & retries. Also turns itsefl off sometimes when receives calls or SMS. Frustrating !!!!    

wayne66
Visitor

Hi Guy's my phone has just started to do exactly this now, 😕  I have down loaded the link from sony, but the active st17i is not on the list, HELP please what can I do now? many thanks in anticipation

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_alexdon_
Expert

Run SUS in compatibility mode with windows 7.

alexdon
Stokesey
Visitor

Similar problem. Xperia Active went blank with only menu key lit. Rebooted etc but just vibrated. Ran software update when home. All went well according to the Update software on PC companion but phone still refuses to do anything but vibrate.

Help appreciated will be gutted if the phone is bricked.