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SE Hazel GPS Issue

SOLVED
Not applicable

SE Hazel GPS Issue

Hello.

I've got an GPS issue on SE Hazel J20i.

Java SW version: JP-8.5.2

I'm using WeTravel 0.9.12 and GPS doesn't work. Same happens with Adding new place in My favourites. 20 minutes per each spent on clear field with clear blue sky.

A-GPS: Off.

GPS test via Service Menu result: Test timed out. Last status: Request sent.

Done factory data reset, no results.

Will repair with PC Companion or SE Update Service via usb cable validate my warranty?

Any help appreciated.

Kind regards,

Red.

1 ACCEPTED SOLUTION

Accepted Solutions
Dr_Chris
Champion

Glad you solved the problem. No, using SEUS or PC Companion will not invalidate the warranty.

View solution in original post

5 REPLIES 5
Dr_Chris
Champion

Have you tried it with A-GPS switched on? Also, make sure the internet settings on the Java application are set correctly.

Not applicable

I can't use A-GPS.

And I solved the problem. Done factory data reset like 3 times in a row and w8ed in the car for 40 minutes and it worked. Now it's like 3 minutes and it's ready to go.

What about my 2nd question, any1 knows the answer?

Will repair or software update with PC Companion or SE Update Service via usb cable validate my warranty?

Kind regards,

Red.

Dr_Chris
Champion

Glad you solved the problem. No, using SEUS or PC Companion will not invalidate the warranty.

Not applicable

invalidate the warranty, that's what I meant.

Thank You Slightly_smiling_Face

Kind regards,

Red.

Dr_Chris
Champion

No worries.